About us - Join our team

About the role

The Trainee Assistant Site Manager role forms part of the Construction project team, working alongside a mentoring Site Manager, Assistant Site Manager, and the wider team you will work in collaboration to maintain a safe work environment, help enable a compliant and quality focus with a core principle of ‘right first time’ and customer centricity. Under the program you will develop knowledge and skills to plan and execute projects, liaise with stakeholders and oversee small to medium construction projects safely and efficiently.

As a Trainee Assistant Site Manager, you will undertake a Level 4 formal qualification with our training partner the Charted Institute of Builders (CIOB) Academy. On successful completion of the apprenticeship, you will qualify for CIOB professional body membership – TechCIOB and will be invited to attend a graduation ceremony. Your first phase of training will provide all the knowledge and skills to work safely and keep others safe, the progressive training modules will provide a full range of core skills which you will hone on the project under the careful supervisor of your mentoring Site Manager.

You will gain knowledge and experience in the following areas:

• Construction Site Safety.
• Site operations and best practice.
• The built environment – New build homes and infrastructure.
• Build control and standards.
• Project Management.
• Team building and leadership.
• Values, ethics and welfare
• Processes and reporting.
• Customer care and warranty.
• Commercial, sales, design, land and planning awareness.
• Regulations.

Skills/Attributes

• Passionate about keeping our values and vision at the heart of everything we do
• A collaborative and responsible member of a team, able to take accountability for work
• Full UK Driving licence
• Great verbal and written communication skills.
• Ability to multi-task with good time management.
• Proficient IT skills – Office, Word, Excel
• Demonstrating a strong desire for the role
• Demonstrating an ability to work on own initiative
• Be flexible to travel to multiple site locations.

Location: Head Offices in Melton, Suffolk

About the role

Responsible for the management and performance of the Sales and Marketing team to ensure that the business achieves its sale and profit targets in the most effective and efficient manner and in accordance with the strategic objectives of the business.

Your main responsibilities will include:

• Act as SME providing regional guidance on Sales and marketing best practice across all channels both online and offline including provision of Sales and marketing best practice guides, processes and training
• Accountable for on-time and on budget delivery of any changes required across sales and marketing channels
• Ensure channels and the content remain compliant to all required regulatory requirements and act as focal point/SME for any queries in these regards
• Prepare Board and Proposal to Purchase Reports for Management Meetings
• Ensure channels and the content remain compliant to all required regulatory requirements and act as focal point/SME for any queries in these regards
• Research and analysis of market trends and demographics, competitor analysis etc.
• Analysis of data including via analytics platforms and CRM to provide valuable insight on trends including mapping and evaluating the end-to-end customer experience across multiple touchpoints and channels to optimise conversion
• Effective communication with all company functions and direct team members to ensure all are kept informed of Sales and marketing objectives and delivery deadlines
• Support the training of processes and systems as SME for Sales and Marketing
• Drive ongoing improvements across systems and processes including management of any business cases to support the introduction of new systems of processes
• Provide thought leadership in Sales and Marketing
• Ensure all Sales and Marketing documented process are updated to reflect mandatory requirements ensuring the Business Units are able to be compliant
• Ensure all Sales and Marketing processes are documented and available to the Group and communicated to ensure training and systems are updated accordingly
• Communicate new and changes to Sales schemes.
• Develop a Pricing strategy for new sites.
• Contribute to potential land acquisition and manage the after sales process.
• Evaluate market research and monitor Customer service ratings.
• Set sales objectives, goals and targets and monitor the sales team’s performance.
• Formulate and communicate Group marketing ideas and review new Marketing strategies.
• Review the geographical area of the business and potential new sites.
• Review Specification and Design of new developments
• Ensure Sales team are updated on new legislation and Company policy is adhered to.
• Playing an active role in the business sales and marketing policing of, and compliance with, legislation such as: The General Data Protection Regulation (GDPR) The Consumer Protection Act, and The Consumer Code,
• Helping to ensure that our customers’ data is treated with the respect and diligence it requires at all times.
• Ensuring our teams comply with the requirements of the NHQB.

Skills/Attributes

• A proven track record in setting Sales and Marketing Strategies and driving delivery plans
• Proven experience at Senior Management role whilst leading teams within a Sales environment within Construction / Residential Housebuilding
• A deep understanding of Sales and Marketing within the residential industry
• Excellent Stakeholder Engagement & Management Skills
• Experience of coaching, developing, and guiding high performing teams
• Analytical with acute commercial awareness
• Strong leadership and negotiation skills
• Effective at building relationships
• Openness to new ideas and willingness to learn.
• Excellent communication skills (verbal, presentation and written)
• Close attention to detail

Location: Variable, Site-Based Location

About The Role The Site Manager Will Manage The Construction Site According To Company Guidelines And Goals Ensuring All Aspects Of The Project Are In Conformity With Proposed Budgets Timelines And Construction And Quality Standards.

Your Main Responsibilities Will Include 

• Manage a construction site, to ensure the development is completed on time, to specification and safety regulations, while complying with company and construction build and quality standards.
• Ensure all quality and safety inspections are within quality control standards and carried out in accordance with company guidelines.
• Facilitate communication and coordinate activities with external third-parties, such as warranty provider, local authorities and utility companies to ensure achievement of the build programme.
• Maintaining accurate records for the development including but not limited to, Staff Inductions, Health, Safety and Environment, timesheets, incident reports, quality control checklists.
• Ensure materials are called off in a timely manner and checked and stored in accordance with company guidelines.
• Direct and supervise activity of the workforce, including all subcontractors, to ensure works are completed on time, to the desired quality standards and within budget.
• Work cohesively with other departments across the Company such as Sales and Customer Care to ensure achievement of targets, for example prompt resolution of customer care issues and timely updates relating to plot progress.

Skills/Attributes

• Experience within the house building industry is essential
• Understanding of the NHBC or /LABC/Premier standards
• Understanding of Health, Safety and Environmental legislation
• Valid First Aid at Work Certificate
• Qualified to minimum NVQ Level 6 in Construction Management preferred
• Valid Scaffold Inspection certificate
• SMSTS Certified
• An understanding of Part L, and Part M going forward
• Passionate about keeping our values and vision at the heart of everything we do
• A collaborative and responsible member of a team, able to take accountability for work
• Full UK Driving licence
• Great verbal and written communication skills.
• Ability to multi-task with good time management
• Proficient IT skills – Office, Word, Excel

About the role

The successful candidate will work alongside our experienced team to deliver an exceptional service to our customers.

Hours of work are normally Thursday to Monday inclusive from 9:45am – 5:00pm

Your main responsibilities will include

• Maintaining an up-to-date knowledge of our product and its construction, relevant local information, our unique selling points, the New Homes Quality Code, General Disclosure of Personal Records, Hopkins Homes Health & Safety and Personal Safety policies, and using such knowledge in a professional and structured manner.
• Attending to the needs of visitors, customers and potential purchasers and updating and progressing leads via our CRM system.
• Taking reservations and initiating paperwork with speed and accuracy and supporting customers with understanding the sales process, including the financial and legal aspects.
• Building great working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers to support with sales.
• Ensuring the Sales Centre, Show Homes, Stock Plots and associated gardens are well maintained, cleaned and kept up to date, to maintain a standard of excellence.
• Sales of customer extras from the Hopkins Homes range within agreed timescales and to agreed targets.
• Effective communication with the Site Manager to ensure knowledge of plot construction, progress and safe areas of viewing.
• Supporting the company in covering additional developments across the region when required.

Skills/Attributes

• Be well organised, have a flexible approach and have strong communication skills.
• Able to build strong lasting relationships with internal and external stakeholders.
• Passionate about keeping our values and vision at the heart of everything we do
• A collaborative and responsible member of a team, able to take accountability for work
• Full UK Driving licence
• Great verbal and written communication skills.
• Ability to multi-task with good time management.
• Proficient IT skills – Office, Word, Excel